CTTA urges tea board to solve cloud server issues in e-auction

Upcountry and other domestic prospective buyers as also exporters aside from the producers who operate by the auctions of the Coonoor Tea Trade Association (CTTA) are nervous that the regular and extended hours of disruption in the e-auction is hitting the smooth conduct of the trade.

“Ever considering the fact that the Tea Board migrated to cloud server pretty much a calendar year back, we have been struggling with disruption in the e-auction. On lots of days, the disruption was for shorter period like ten minutes but there ended up problems from prospective buyers that some of their bids ended up not finding duly registered therefore defeating the inherent significance of the e-auction,” CTTA Chairman L Vairavan advised BusinessLine.

“At the past auciton, the problem was acute as there was stoppage for above two hours. This dampened the spirit of the prospective buyers some of whom left the auction not able to sit and wait around for extended. We experienced to reschedule the auction course of action but the costs dipped in the absence of competitive bids and despite that, large volumes remained unsold,” he claimed.

“Besides, there was connectivity outage for about five hours on Saturday which affected our article-auction operations like presenting the Shipping and delivery Purchase and building payment,” he pointed out.

“Buyers are complaining that they have not received payment for the teas currently transported and therefore are not able to make investments more,” he mentioned. “The cloud server disruption is introducing to the problem of lockdown and the concomitant transportation of teas to several places and port heads,” he claimed.

“So, we have represented to the Tea Board to appear out with a long lasting resolution quickly to assistance the conduct of the smooth trade,” Vairavan claimed.

Upcountry and other domestic prospective buyers as also exporters are getting teas value above ₹20 crore every 7 days at CTTA auctions.